Businesses are built by growing relationships with customers. Culture is created by the stories those relationships tell. Two of the most important differentiators of a business are its talent and its culture. Talent energized by a compelling culture will drive organizational success and provide innovative growth opportunities for both the business and the individual.
Based on her more than 30 years at Chick-fil-A, most of which have been spent as vice president of corporate talent, Dee Ann Turner shares how Chick-fil-A has built a devoted talent and fan base that spans generations. It's My Pleasure tells powerful stories and provides practical applications on how to develop extraordinary talent able to build and/or stimulate a company's culture.
©2015 Dee Ann Turner (P)2016 Elevate Publishing
Exceptional writing and story telling that outlines a great overview of recruiting, retention and consistency. This is certainly a must-read for anyone wanting to cultivate a strong business culture. I will certainly be recommending to my business colleagues.
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