In this seminal book on helping, corporate culture and organizational development guru Ed Schein analyzes the dynamics of helping relationships, explains why help is often not helpful, and shows what any would-be-helper must do to insure that help is actually provided. Many words are used for helping, but they all have common dynamics and processes.
Schein shows how to resolve the inequities and role ambiguities of helping relationships, describes the different roles that helpers can take once the relationship is balanced, and explains how to build a balanced relationship and how to intervene as that relationship develops.
©2009 Edgar Schein; (P)2009 BBC Audiobooks America
helping was a great book. There are many great insights on how to provide assistance to others. However the reader of the audio book failed to hold my attention. I would often start daydreaming while listening to this audiobook.
I read print books but I love to listen to book as well and the whisper net link helps in retaking the information.
There is a delicate balance of tact and understanding people when helping others. This book explained this dynamic in a very helpful way. How to give and receive feedback is crucial to learning and this book explained this in an easy to understand way.
I picked this book up because even though I have helped many people my methods of doing so did not always get the results I was looking for. This book helped me identify ideas on how to improve my methods in my efforts to help people get better at what they do in my organization. I will be applying the principles laid out in this book from this point forward because they take into account the paradoxes involved in how people Tick and react to helping and being helped!
Helping seems a perfect crowning of more than four decades of writing on organizational culture by Edgar Schein. In it he comes back to what is essentially the core of all consultation -
It helped me understand the earlier and monumental book of Schein,
It is not a novel! The whole book is great.
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