We are currently making improvements to the Audible site. In an effort to enhance the accessibility experience for our customers, we have created a page to more easily navigate the new experience, available at the web address www.audible.com/access .
Grow Your Phone Skills or Go Bust Audiobook

Grow Your Phone Skills or Go Bust: Money Making Keys to Financial Freedom

Regular Price:$6.95
  • Membership Details:
    • First book free with 30-day trial
    • $14.95/month thereafter for your choice of 1 new book each month
    • Cancel easily anytime
    • Exchange books you don't like
    • All selected books are yours to keep, even if you cancel
  • - or -

Publisher's Summary

This fascinating book is written by Ms. O’Neill as a “sequel” to her previous book about making money on the phone, Grow Your Phone Room or Go Bust: Make Money on the Telephone and Avoid the Phone Room from Hell – an Insider’s Essential Guide.

Focusing on the Nine Critical Factors introduced in her previous book, Ms. O’Neill takes the reader into greater insight to mastering your phone skills in this book. This book is definitely a “must-have” for anyone working on the telephone for increasing your bottom line. No matter what type of company you are, there is always room for improving your telephone skills. No matter who you are – whether the phone room employee or the head of the corporation, these insider’s secrets to mastering your telephone skills in this wonderful “sequel” to the original book by Ms. O’Neill are a must have in today’s business world.

With over twenty years of experience working in various call centers, managing phone room operations or training others, Ms. O’Neill gives the reader candid advice for any business owner’s phone operations. With her BA in Psychology from a prestigious research university in addition to her Honors studies in addiction, she joined an International Honors Society as a Lifetime Member.

©2013 Twin Hearts Media (P)2013 Twin Hearts Media

What Members Say

Average Customer Rating

4.0 (1 )
5 star
 (0)
4 star
 (1)
3 star
 (0)
2 star
 (0)
1 star
 (0)
Overall
5.0 (1 )
5 star
 (1)
4 star
 (0)
3 star
 (0)
2 star
 (0)
1 star
 (0)
Story
4.0 (1 )
5 star
 (0)
4 star
 (1)
3 star
 (0)
2 star
 (0)
1 star
 (0)
Performance
Sort by:
  •  
    Schulfam17 04-06-16
    Schulfam17 04-06-16
    ratings
    REVIEWS
    6
    6
    Overall
    Performance
    Story
    "New to phone sales"

    I needed a quick understanding of what to expect as a phone support person. I learned quite a bit. I'm now ready to dive in. I know after my first day I will start the book over and pickup on more tips.
    Thank You,
    Mike

    0 of 0 people found this review helpful

Report Inappropriate Content

If you find this review inappropriate and think it should be removed from our site, let us know. This report will be reviewed by Audible and we will take appropriate action.

Cancel

Thank you.

Your report has been received. It will be reviewed by Audible and we will take appropriate action.