Learn to: Avoid the traps of management by fashion trend. Select a management style that reflects your personality - and stick with it. Learn that pleasing the boss is not priority one. Tackle the most intimidating chores and expand your powers. Thing big by not seeking perfection. Find your comfort zone - then find a way out. Solve a customer problem that wasn't your fault. Become a better manager by taking employee potshots. Raise productivity without increasing capital investments. Beware the satisfied customer (a surefire time bomb). Look below the deceptively profitable bottom line.
©2001 by Mark Stevens, All Rights Reserved; (P)2001 Time Warner AudioBooks
A few good ideas (thank God) but generally this is nothing but a commercial for Harvard's executive program. Don't waste your money. Call Harvard and ask for a brochure if that's your cup of tea.
I thought that I could pick up some good best practices from the audio. I was very disappointed. Don't purchase this book. Better bet would be any of the New York Times Pocket MBA series.
The authors' examples are out dated and no longer relevant. The book is not technical enough and sounds more promotional than educational.
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