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Crucial Conversations Audiobook

Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition

Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them. Crucial Conversations exploded onto the scene 10 years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book. Now, the authors have revised their best-selling classic to provide even more ways to help you take the lead in any tough conversation.
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Publisher's Summary

The New York Times best seller that changed the way millions communicate is now available in audio.

Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them.

Crucial Conversations exploded onto the scene 10 years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book.

Now, the authors have revised their best-selling classic to provide even more ways to help you take the lead in any tough conversation:

  • New firsthand accounts of how these skills changed readers' lives
  • New case studies showing how business leaders successfully applied these methods to achieve results
  • New links to videos teaching what to do and what to avoid during crucial conversations
  • New research findings offering fresh insights for applying the skills taught in the book

Crucial Conversations is filled with practical advice you can start using today:

  • Prepare for high-stakes conversations
  • Make it safe to talk about almost anything
  • Transform unpleasant emotions into powerful dialogue
  • Be persuasive, not abrasive

Crucial Conversations gets you past the hard parts of dialogue and helps you achieve relationships that are real, productive, and that will enrich your life and career.

©2012 McGraw-Hill (P)2012 McGraw-Hill Education

What the Critics Say

"[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world.... This book deserves to take its place as one of the key thought leadership contributions of our time." (From the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People)

"The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations." (Mark Victor Hansen, cocreator of the number one New York Times best-selling series Chicken Soup for the Soul)

"Coming in as the new CEO of an organization with many tenured employees, I have had many crucial conversations. Using Crucial Conversations as my playbook during this time was paramount in guiding me through each conversation." (Joanne K. Bryson, CAE, Executive Vice President and CEO, Oregon Medical Association)

What Members Say

Average Customer Rating

4.4 (2129 )
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4.3 (1771 )
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4.3 (1786 )
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Performance
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  •  
    Not Dick Hausler 02-20-15 Member Since 2012

    NDH

    HELPFUL VOTES
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    "Very helpful tools - deep knowledge"
    Would you consider the audio edition of Crucial Conversations to be better than the print version?

    Read Crucial Accountability first, probably should have reversed order, but for me it was the right way. The meat of why you need to have these conversations is in the Accountability book. This one helps one do that work. Highly recommend reading or listening to them both if you need them.


    Any additional comments?

    Only rated the story poorly because it's not a story, it's got a lot of little stories in it, but it's a guide book. A very good one too. (Have to put stars in this third category or the form won't take comments, so it's not a reflection on the value of the book to rate the "story" a 2).

    I like listening to the works of this author and his team on the other two books, Crucial Accountability and Influencer, because they organize the works well for listening; something you don't see all the time.

    Really appreciate their works.

    1 of 1 people found this review helpful
  •  
    jasmof82 02-11-15
    jasmof82 02-11-15 Member Since 2012
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    "Powerful tools for important conversations"

    This book has tons of powerful tools for important conversations with family friends coworkers and bosses. Couldn't put it down.

    1 of 1 people found this review helpful
  •  
    Damion Brown 02-09-15 Member Since 2013
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    "practical and very useful"

    i would recommend it to everyone. can be applied for personal as well as professional differences of opinions.

    1 of 1 people found this review helpful
  •  
    Scott Wozniak 02-02-15 Member Since 2016
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    "Essential reading for anyone who talks to others"

    If you talk to people, you MUST read this! After all, what is more important than learning to communicate and resolve differences in a way that is productive and peaceful?

    1 of 1 people found this review helpful
  •  
    Greg 12-31-14
    Greg 12-31-14 Member Since 2012
    HELPFUL VOTES
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    "Easy to listen to and packed with knowledge"
    Where does Crucial Conversations rank among all the audiobooks you’ve listened to so far?

    9-10 out of 10


    What was one of the most memorable moments of Crucial Conversations?

    How to make people feel safe to talk


    What does Joseph Grenny bring to the story that you wouldn’t experience if you just read the book?

    keep you want to listen more


    Any additional comments?

    A book that is a must read that makes the world a better place.

    1 of 1 people found this review helpful
  •  
    Silvio 09-19-14
    Silvio 09-19-14
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    "Can I rate it as 6 starts???? Awesome!!!"
    What did you love best about Crucial Conversations?

    The quote: "When it matters most, we do our worst". This is completely true.


    Who was your favorite character and why?

    All histories are very good, can't choose one.


    1 of 1 people found this review helpful
  •  
    LE Atlanta, GA 09-16-14
    LE Atlanta, GA 09-16-14 Member Since 2016

    EntrepreNerd - Looking for good books on tech, life skills and business

    HELPFUL VOTES
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    "Some Good Tips, but Dated Information"
    What did you like best about Crucial Conversations? What did you like least?

    There were a few good tips about how to approach difficult situations and conversations. The Q&A section at the end was pretty good.

    This information was probably really good 20 years ago, but this book assumes the people you are dealing with will be good, logical, and rational people. This may have been more true a long time ago, but most people that you will run into conflict with these days are entitled, self serving, win-at-all costs type of people. This book does not apply to them.

    This book is for dealing with the people that are willing to step back and apply logic and reason to your conversation.


    1 of 1 people found this review helpful
  •  
    Vasilika dubai, United Arab Emirates 07-16-13
    Vasilika dubai, United Arab Emirates 07-16-13
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    "Quite helpful"
    What was the most interesting aspect of this story? The least interesting?

    Chapter 8: How to get back to the save conversation when somebody blows up. Breaks down to techniques, which would be applicable in this case and detailed layout helps to understand each technique implementation


    Was there a moment in the book that particularly moved you?

    Book includes plenty of samples related to everyday life of different type of people. Some of them concerned me as well.


    Any additional comments?

    Though technical part is very useful and informative, eventually it overwhelms listener. Good relative samples, but I suggest to shrink technical aspect of the book as all skills are hardly to be absorbed by listener.
    Overall a great book as a first step to learn to manage crucial conversation. Special recommendation to those who are not talented in a crucial conversation, but eager to learn related skills.

    4 of 6 people found this review helpful
  •  
    Kinshiro 07-09-14
    Kinshiro 07-09-14
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    "This is a cliché, but..."

    This is a life changing book. I highly recommend it to anyone who has a mouth. Literally life changing because no one will ever see dialogues in the same way.

    4 of 7 people found this review helpful
  •  
    John M. 05-01-16
    John M. 05-01-16 Member Since 2014
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    "Wonderful life skills!"

    Well worth the listen! Offers strategies for working with people in all types of situations. Applicable at home, work or dealing with complete strangers. Highly recommend!

    0 of 0 people found this review helpful

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