A powerful manifesto for CEOs and employees alike: Influential and award-winning business leader Margaret Heffernan reveals how organizations can build ideal workplace cultures and create seismic shifts by making deceptively small changes.
By implementing sweeping changes, businesses often think it's possible to do better, to earn more, and to have happier employees. So why does engagement prove so difficult and productivity so elusive?
In Beyond Measure Margaret Heffernan looks back over her decades spent overseeing different organizations and comes to a counterintuitive conclusion: It's the small shifts that have the greatest impact. Heffernan argues that building the strongest organization can be accelerated by implementing seemingly small changes, such as embracing conflict as a creative catalyst; using every mind on the team; celebrating mistakes; speaking up and listening more; and encouraging time off from work.
Packed with incredible anecdotes and startling statistics, Beyond Measuretakes us on a fascinating tour across the globe, highlighting disparate businesses and revealing how they've managed to change themselves in big ways through incremental shifts. How did the CIA revolutionize their intelligence gathering with one simple question? How did one organization increase their revenue by $15 million by instituting a short coffee break? How can a daylong hackathon change the culture of a company? Told with wry wit and knowing humor, Heffernan proves that it's often the small changes that make the greatest, most lasting impact.
©2015 Margaret Heffernan (P)2015 Simon & Schuster, Inc.
This is a wonderful insightful and concise book. I can't wait until she writes another book.
I believe that this framework will be something that impacts successful business for generations to come
"Recommended listening for Public Sector..."
...if you're employed as a public sector servant and looking for ways of defining what you deliver and how you can do more with less...
"Fantastic reading well worth it"
Well worth reading, very practical example's given. Loved this book. This will make me take a few steps towards change
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