A four-part process for defining problems in a way that invites innovative solutions.
This article was first published in the September 2012 issue of Harvard Business Review.
©2012 by the President and Fellows of Harvard College, All Rights Reserved (P)2012 Audible Inc.
Happy and laugh a lot whenever I can.
Like asking the right question is critical to solution. Taking time to find root cause takes times, clarity and transparency helps. Insightful and relevant.
Yes, and have. I liked it so well I recommended the title to my team and we are discussing it tomorrow.
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