• Arriving Today

  • From Factory to Front Door - Why Everything Has Changed About How and What We Buy
  • By: Christopher Mims
  • Narrated by: James Fouhey
  • Length: 11 hrs and 23 mins
  • 4.4 out of 5 stars (196 ratings)

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Arriving Today  By  cover art

Arriving Today

By: Christopher Mims
Narrated by: James Fouhey
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Publisher's summary

The Wall Street Journal technology columnist reveals the fascinating story behind the misleadingly simple phrase shoppers take for granted - Arriving Today - in this eye-opening investigation into the new rules of online commerce, transportation, and supply chain management.

We are at a tipping point in retail history. While consumers are profiting from the convenience of instant gratification, rapidly advancing technologies are transforming the way goods are transported and displacing workers in ways never before seen.

In Arriving Today, Christopher Mims goes deep, far, and wide to uncover how a single product, from creation to delivery, weaves its way from a factory on the other side of the world to our doorstep. He analyzes the evolving technologies and management strategies necessary to keep the product moving to fulfill consumers’ demand for “arriving today” gratification. Mims reveals a world where the only thing moving faster than goods in an Amazon warehouse is the rate at which an entire industry is being gutted and rebuilt by innovation and mass shifts in human labor practices. He goes behind the scenes to uncover the paradoxes in this shift - into the world’s busiest port, the cabin of an 18-wheeler, and Amazon’s automated warehouses - to explore how the promise of “arriving today” is fulfilled through a balletic dance between humans and machines.

The scope of such large-scale innovation and expended energy is equal-parts inspiring, enlightening, and horrifying. As he offers a glimpse of our future, Mims asks us to consider the system’s vulnerability and its resilience, and who shoulders the burden, as we hurtle toward a fully automated system - and what it will mean when we are there.

©2021 Christopher Mims (P)2021 HarperCollins Publishers

What listeners say about Arriving Today

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  • Overall
    4 out of 5 stars
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    4 out of 5 stars
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    4 out of 5 stars

85% Amazon, 15% Rest of Logistics

Very fascinating read to hear of a broad look at the supply chain from factory to the door. The book was as described. I wish it went further into other parts of logistics instead of just Amazon, part FedEx, and part UPS (about 1 chapter dedicated to FedEx and UPS each).
Other areas I hoped it would cover but didn’t is the rise of other third party logistics (3PLs) and their technology differs/is catching up to Amazon. Amazon is just 1 channel/ logistics company but most of our supply chain doesn’t run through Amazon and their network/technology.

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    5 out of 5 stars
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Incredible

What a great look at how we get our stuff! I loved the detail and the breadth and depth of the topics covered from trucking to AI.

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    3 out of 5 stars
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    3 out of 5 stars

Not exactly what I thought

I was expecting to learn more about the supply chain and the many steps required to manufacture semiconductor chips. Instead, the book was mostly about Amazon and Jeff Bezos and the intricate process of fulfillment. Also, not sure if the author intended this, but the general tone regarding Amazon and Bezos was quite negative.

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Great information

I heard about this book from a friend of the authors who was a guest on a TWIT podcast. I work for a big distribution Company not mentioned in the book and I love to learn about new technology so this book was very informative. The reader was very easy to to understand and the book was well written. Thanks!

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    4 out of 5 stars
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    4 out of 5 stars

Amazing automation and precise timing

Wow, what a journey! The book follows a cell phone charger from the factory in Vietnam to an American's front door, 14,000 miles in two months. Along the way he describes the automated jobs, the human jobs, the computers and robots involved in the logistics. Fascinating!

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    4 out of 5 stars
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    4 out of 5 stars

interesting but technical

Not as good as I thought it was going to be. The facts and research were good, but it was very dry and technical.
Reader good, but all the "do over" passages sounded different. it was very obvious when a do over had been inserted.

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    2 out of 5 stars
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    5 out of 5 stars

a lot of good research very insightful

good story but the audio seems very patched together. it's hard to listen to. it was clearly recorded in many little pieces with different quality. good book bad editing.

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  • Overall
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Fascinating, timely, well written and read

Christopher Mims takes a very deep dive into the history and machinations of today’s logistics. Follow along as a USB charger manufactured in Viet Nam months ago arrives at the home of the Amazon user who just ordered it yesterday, in March of 2020. So detailed and interesting, I will listen to it again soon!

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    3 out of 5 stars

Interesting View of Logistics

This book covers various aspects of logistics. We follow the journey of a product that was purchased from origin to final delivery. Along the way, we learn about shipping, trucking, delivery services, management philosophy and Amazon. Narration was monotone and I found it hard to focus at times because the voice was boring.

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    4 out of 5 stars
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    3 out of 5 stars

Summary of logistic

The book briefly summarized each aspect of logistics for general public. I wish it talked more about the the water side and less time spent on Amazon.

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