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The Design of Everyday Things | [Donald A. Norman]
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The Design of Everyday Things

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  • AVERAGE CUSTOMER RATING
  • Overall
    (44)
    Performance
    (34)
    Story
    (31)
 
  • LENGTH
    7 hrs and 58 mins
  • AUDIBLE RELEASE DATE
    08-29-11
  • AUDIO FORMATS
    About Audio Formats
    2 3 4 Enhanced Audio
 

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Publisher's Summary

First, businesses discovered quality as a key competitive edge; next came science. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new frontier. The Design of Everyday Things is a powerful primer on how - and why - some products satisfy customers while others only frustrate them.

©1988 Donald A. Norman (P)2011 Tantor

What the Critics Say

"Provocative." (Time)

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