Say you downloaded a book you overheard someone on the train raving about. After giving it a try (and learning your lesson about eavesdropping), you decide you need a do-over. Not a problem. You can exchange it for something new. You have a whole year from the purchase date to return a book. No questions asked—except one: How can we help you find a better listen?
Here’s how easy it is: Go online to Account Details or just contact us. We’ll credit your account and you can start over when you want. Happy Listening!
Terms and Conditions: Audible’s “Great Listen Guarantee” is a beta program available to certain members in good standing. Any member who is not fully satisfied with his or her listening experience may return such book for a full refund within 365 days of purchase. Free books are not eligible for this program. Books purchased with credits will be refunded with credits. Books purchased with money will be refunded with money. Books purchased using a combination of money and a coupon or promotional code will be refunded with money and a reactivation of the coupon or promotional code used. Audible reserves the right in its sole discretion to limit the number of refunds allowed by each member, including, but not limited to, in cases where Audible suspects abuse of the program. Audible may change these terms and conditions or may cancel the program with respect to any or all participants at any time. Void where prohibited.
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