The audio version is narrated by the author Lee Cockerell.
Even though Lee ran a huge organization he was able to be a progressive leader, and was able to put these ideas into simple principles that I have been able to use many times. He ran the Disney World complex, and it was interesting to hear a little more about the great service Disney provides, but the book is applicable to any business.
Lee is a public speaker and does a fantastic job reading the book.
You don't have to listen to the book in one sitting.
The book starts with a short autobiography, which I though was a little slower than the rest of the book, but it helps to understand how Lee got to where he is today.
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