No, the author and narrator is over the top. His delivery is way too emotional and I find it to be irritating. Too much drama, I'm sure he's well intentioned but I find it really sappy.
Yes, recommended, great stories and examples. Only downside is that most of this relates to consumer products for sale from business to consumer. It's a little hard for me to relate to B2B sales or sales of less tangible items. Overall, great book and highly recommended still.
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