This is the best book I've heard yet from audible.com. Fred Kofman is an entertaining and educational speaker who doesn't seem to be reading. He uses memorable, often funny examples to illustrate his ideas. I have heard or read variations on some of his concepts in other books, but every idea is good and true. Fred Kofman is incredibly smart and also has a lot of common sense and humility.
This book has some good stuff in it interrupted by long sections full of generalities. The book is best when it examines concrete examples, like the one about Dell in the sample. I bought the book based on the sample, so I was disappointed that it frequently drifts into generalities. The sections read by Larry Bossidy are generally very engaging, those read by the narrator are mostly boring, and the sections read by Ram Charan are almost incomprehensible because of Mr. Charan's tedious accent.
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