The lectures are well rehearsed, excellently paced, and fascinating.
However, the topic of the lectures does not match the product's description.
The lectures are a combination of popular psychology theory and advice on conflict resolution, with a heavy emphasis on marital disputes. The scientific content is on the light side.
There is nothing on communicating with strangers or in the workplace.
That being said, the lectures are very interesting and well delivered. If you purchase this audiobook, you will likely be entertained and get a cursory education on a topic which is not discussed in the product description.
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