There's some good info here on running a business, though not to be taken as the final word on business. The real world is just not as cut & dry. But it does give great insight into efficiency.
Wal-Mart does well because people shop there. They obviously know how to keep customers coming back for more. I found this book a great review of the basics of retailing that are so easy to forget when your running a business. A little more detail would've been nice though.
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