Adrian

With a different narrator and style - perhaps, yes.

Learn to pronounce European names, the correct pronunciation of Schumpeter would be a start.

Enormously. The use of

Irritation

That the author read the book with the same passion he wrote it.

Filled with thousands of gems and cameos - yet the storyline and line of argument were never compromised or lost.

The narrative surrounding damages and reparations for slavery . The rich world is culpable yet remains untried and above it all.

The six things that matter

This is a superb book and I have no reservation in giving it 5/5 across the board.

The ability to weave the powerful results of rafts and rafts of research results in sociology, behavioural science, psychology, neuroscience, anthropology and more into a captivating story.

No.

No.

I have one complaint. The US-centric view causes David Brooks in one part to write (p348) about living in "New York, China or Africa". This is nauseating. At best, New York is a state - but generally spoken about as a city. China is 1.5bn people with widely varying conditions, circumstances, cultures and environments. The same goes for Africa: 1.0bn people living in 54 countries. Please stop talking about Africa as a single place.

Tony Hsieh is buried so far into his "magical kingdom" that he is incapable of seeing that he is dazzled by his own brilliance. This is not a book about building a business, it is Hsieh marvelling at his list of ten things that people at Zappos do, and that's about it.

I would be amazed if in a different climate Hsieh can do it again - perhaps he can, but there is no evidence in this book of any of that. Instead, by page 200 I am out of patience for the dripping adoration of his employees for how in awe they are of Zappos (read Hsieh).

The best comment I have read on shameless self promotion comes from Barry J. Gibbons In Dream Merchants and HowBoys, where he writes of Richard Branson (Virgin empire):

"This man does fascinate me. I have high respect for what he has achieved, and for his undoubted intuition. But sometimes when I see that bearded face in (yet another) facile photo opportunity, I reflect that, sometimes, there just isn’t enough vomit in the world."

I cannot put it better than that when it comes to Hsieh and his Zappos story.

No. This is Hsieh writing about Delivering on Self Love.

Not publish the book.

Line three page 47.

Burn it.