Call anytime(888) 283-5051
 

You no longer follow Micah

You will no longer see updates from this user when they write new reviews, or suggestions based on their library or recommendations.

You can re-follow a user if you change your mind.

OK

You now follow Micah

You will receive updates from this user when they write new reviews, or suggestions based on their library or recommendations.

You can unfollow a user if you change your mind.

OK

Micah

ratings
19
REVIEWS
2
FOLLOWING
0
FOLLOWERS
0
HELPFUL VOTES
1

  • The Welcomer Edge: Unlocking the Secrets to Repeat Business

    • UNABRIDGED (5 hrs and 14 mins)
    • By Richard R. Shapiro
    • Narrated By Scott Brick
    Overall
    (12)
    Performance
    (12)
    Story
    (12)

    The Welcomer Edge provides practical recommendations and strategies so that any company - regardless of industry or size - can maximize the quality of its customer service and the quantity of its loyal customers. The principles outlined in The Welcomer Edge are universal for all sales and service environments. It describes four distinct categories of service professionals - the people that will make any customer service/sales function or department a success.

    Daniel says: "A little pompous"
    "A fresh approach to some very important topics"
    Overall
    Performance
    Story

    I greatly enjoyed this fresh approach to the important topics of making an impression and building an emotional bridge to the customer. Rich Shapiro has written a sharp, well-organized, concise and pithy book on an important subject--bravo!

    Scott Brick's performance is excellent as well, and the production values are lovely.

    1 of 1 people found this review helpful
  • Watergate: A Novel

    • UNABRIDGED (15 hrs and 54 mins)
    • By Thomas Mallon
    • Narrated By Joe Barrett
    • Whispersync for Voice-ready
    Overall
    (109)
    Performance
    (98)
    Story
    (95)

    For all the monumental documentation that Watergate generated - uncountable volumes of committee records, court transcripts, and memoirs - it falls at last to a novelist to perform the work of inference (and invention) that allows us to solve some of the scandal’s greatest mysteries - who did erase those eighteen-and-a-half minutes of tape? - and to see this gaudy American catastrophe in its human entirety. In Watergate, Thomas Mallon conveys the drama and high comedy of the Nixon presidency through the urgent perspectives of seven characters we only thought we knew.

    Tad Davis says: "A great listen"
    "My favorite car read in a long time."
    Overall
    Performance
    Story

    Just wonderful. Very historically accurate as far as I can tell (except of course for, well, you'll know what is questionable) and really brings the period and issues to life. absolute page turner so to speak. great narration too.

    0 of 0 people found this review helpful

Report Inappropriate Content

If you find this review inappropriate and think it should be removed from our site, let us know. This report will be reviewed by Audible and we will take appropriate action.

Cancel

Thank You

Your report has been received. It will be reviewed by Audible and we will take appropriate action.