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Andrew

South Melbourne, Australia | Member Since 2012

3
HELPFUL VOTES
  • 1 reviews
  • 1 ratings
  • 61 titles in library
  • 14 purchased in 2014
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  • Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition

    • UNABRIDGED (6 hrs and 27 mins)
    • By Kerry Patterson
    • Narrated By Joseph Grenny
    Overall
    (562)
    Performance
    (479)
    Story
    (484)

    Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them. Crucial Conversations exploded onto the scene 10 years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book. Now, the authors have revised their best-selling classic to provide even more ways to help you take the lead in any tough conversation.

    Michael says: "There is something useful here"
    "The right information at the right time"
    Overall
    Performance
    Story
    If you could sum up Crucial Conversations in three words, what would they be?

    Enlightening, empowering, positive


    Who was your favorite character and why?

    The example where the CEO wanted to reduce costs across the business but was unaware of the feeling within the team regarding her new office costs, etc


    3 of 6 people found this review helpful

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