Just Listen held my interest--it combines physiologic reasons for why we behave and react the way we do, and then it offers a lot of examples and illustrations. The practical advice and techniques are usable and helpful. I immediately put some of the techniques to work!
I enjoyed many of the stories--from the hostage situation to the executive preoccupied with his wife's biopsy. The narrator is compelling, using good voice inflection and emotion.
I have not. Mr. Dixon's narration was as good as any I have heard.
There are many ideas that I will use. I have already used the one about telling an employee that I should improve his environment to incentivize him to work harder. I would also like to start using the
It was interesting that many of the techniques are similar to those in Dale Carnegie's How to Win Friends and Influence People!
This book used two fictional characters, Paul and Emily, to illustrate more effective ways of interacting with others in a day's work. I like to know rationale for how I should approach situations, and this book provides it. By relating the brain's physiologic functions to each scenario, I have a reason for why certain approaches work. The only aspect that I did not like is how the author tries to liken the situations and the brain to a play--referring to the director and actors. However, the scenarios are very practical--I bought this for an employee who works for me.
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