Why Kaizen works.
The authors do a great job explaining why Kaizen works and show several ways to implement the concept into daily life.
Easy listening. Well produced.
Contact is a great read and a great listen. In typical Sagan fashion, the book not only entertains, it challenges and educates. Jodie Foster does an excellent job reading the book so much so that is it easy to get lost listening to it. My only complaint? I wish there was an unabridged version available.
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