"Great book, easy read/listen, huge amount of info"
I enjoyed the Referral Engine very much. It's a quick read/listen and is easy to have on during commutes or while excercising. It definitely gives you an almost overwhelming amount of info on how to create a successful referral system for your business. We all know referrals are often the best kind of customers. Who wouldn't want more? This book shows you how to get them easily.
If you read it once, it can be overwhelming, so just take what pieces work for you. Read it again and focus on those pieces.