I'd read the hard copy of this several times and wanted to refamiliarise myself with the content before working with a client interstate. I listened to the audiobook on the 13-hour drive to the event and found it clear, engaging and easy to recall (although can't say if that would have been the case if I hadn't already been familiar with the material).
This remains for me one of the benchmark texts on organisational change and I recommend it to anyone with an interest in that area.
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