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Lawrence

Fuquay Varina, NC, United States | Member Since 2008

2
HELPFUL VOTES
  • 3 reviews
  • 5 ratings
  • 127 titles in library
  • 5 purchased in 2014
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  • 50 Great e-Businesses and the Minds Behind Them

    • UNABRIDGED (12 hrs and 53 mins)
    • By Emily Ross, Angus Holland
    • Narrated By Richard Aspel
    Overall
    (48)
    Performance
    (13)
    Story
    (13)

    Creating profitable businesses on the internet is no mean feat and, as anyone who has watched the rise of eBay or Amazon knows, the web has forever changed the way we do business. Now the best-selling authors of 100 Great Businesses and the Minds Behind Them take a look at some of the smartest, most profitable internet businesses operating today.

    Damian says: "Must read for people starting an eBusiness"
    "Valuable for people doing Internet Business."
    Overall

    If you want to learn some great success practices for eBusiness and build confidence that you can be successful, this is a great book to get. This book has some great examples of business leaders that started with very little resources, faced difficult setbacks, and explains the key things they did to achieve success. While many of the examples of successful eBusinesses covered in this book are from Australia, they still serve as good examples and of how to achieve success by selling products and services on the Internet.

    1 of 1 people found this review helpful
  • Delivering Happiness: A Path to Profits, Passion, and Purpose

    • UNABRIDGED (8 hrs and 17 mins)
    • By Tony Hsieh
    • Narrated By Tony Hsieh
    • Whispersync for Voice-ready
    Overall
    (2082)
    Performance
    (1175)
    Story
    (1192)

    In this, his first audiobook, Tony Hsieh - the widely admired CEO of Zappos, the online shoe retailer -explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors, and backers. Using anecdotes and stories from his own life experiences, and from other companies, Hsieh provides concrete ways that companies can achieve unprecedented success.

    Ben says: "Do one thing exceptionally"
    "Good Business Development Strategies and Tactics"
    Overall

    This book is a history of Zappos and a biography of Tony Shea. It covers some non-traditional methods to build a great business culture. You will learn how Tony Shea achieved his first major business success by developing and selling the company Link Exchange. This provided him with funds and skills that would be essential to help the original founder of Zappos Tony Hsieh into company with intense customer and employee loyalty. After reading this book, I took a tour of Zappos (anyone can go on the tours – highly recommended) which proved that the company is extremely different than other companies.
    One of the memorable stories in this book is how Tony Hsieh got the attention of Tony Shea for business funding. At the end of a not so good voice mail message, he mentioned that the catalog business was a multi-billion dollar industry. This one statement caused Tony Shea to followup eventually leading to the starting of Zappos. If you are looking for funding, have important (and shocking) credible industry information to justify business investment. If you are starting or running a business, this book will give you some great strategies and tactics along with some good motivating stories.

    0 of 0 people found this review helpful
  • How Netflix Produces Happy Endings

    • UNABRIDGED (23 mins)
    • By The Editors of New Word City
    • Narrated By Suzanne Toren
    Overall
    (4)
    Performance
    (2)
    Story
    (2)

    Netflix creates loyalty with every conceivable tool of friendly persuasion, from high-tech market analysis to low-tech phone banks manned by people famous for coaxing smiles out of grumps. Result: a vibrant, highly successful enterprise that has beaten off numerous competitive threats and built an ever more credible promise of future growth.

    Lawrence says: "Some Good Customer Care and Business Strategies"
    "Some Good Customer Care and Business Strategies"
    Overall

    This is a good short history of how NetFlix evolved its movie rental business. It covers how NetFlix adapted its business service from a pay per rental to a subscription service based model. There is some good information on how NetFlix focuses on customer service including primarily using highly qualified customer service representatives – CSRs instead of online support systems as a way to create much happier customers.

    1 of 1 people found this review helpful

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