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Tera

Chicago, IL, USA

6
HELPFUL VOTES
  • 1 reviews
  • 1 ratings
  • 3 titles in library
  • 0 purchased in 2014
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  • Crucial Conversations: Tools for Talking When Stakes are High

    • UNABRIDGED (4 hrs and 17 mins)
    • By Kerry Patterson, Joseph Grenny, Ron McMillan, and others
    • Narrated By Anna Fields
    Overall
    (672)
    Performance
    (238)
    Story
    (244)

    "Crucial" conversations are interpersonal exchanges at work or at home that we dread having but know we cannot avoid. How do you say what needs to be said while avoiding an argument with a boss, child, or relationship partner? Crucial Conversations offers readers a proven seven-point strategy for achieving their goals in all those emotionally, psychologically, or legally charged situations that can arise in their professional and personal lives.

    F. Webster says: "Great communication tools!"
    "Outstanding!"
    Overall

    This book has helped me not only in my personally but also professionally. I used these techniques in all situations whether at home with my spouse or at work during a preformance review. It has helped me move further in my career by learning how to express myself in all types of situations with all types of people. Outstanding!

    6 of 6 people found this review helpful

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