The author offers little new info. He seems to lack an ability to realize his own faults. He tries to be like Kitchen Confidential but is a let down. His own ego gets in the way of any real insight. He insists that a patron is lying about getting ill from a meal to get out of a bill she has already paid. His medicine is incorrect. She could have had food poisoning that resolved in the time frame as a result of Staph food poisoning. He spends a page spouting incorrect medical info to bolster his point. Another point is that patron are upset to see a hair in their food. However, I doubt that people see this a a lottery ticket not to pay a bill. Yes bugs and hair happen but show a little respect for your customer.
Overall it is a rant. A rant is an emotional attack often with no prove to its arguments. Clearly this is an egotistical persons comments. It offers as much insight as the author has to his own life, none.
This is my first negative review.
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