I really enjoy this book thoroughly. It's straight forward and explains things well. The examples and explanations are easily understandable and relate to real life. There are plenty of clever labels that make remembering important information easy. I enjoyed the explanations of labels such as: "Dope-up Dumbed-Down state". This label explains why critical conversations are difficult from a biological standpoint. Crucial conversations are defined as interactions with others (at home, work, or elsewhere) that have moderate to high stakes, opinions vary and emotions run high. The poor habits seem to reflect poor habits I have myself. The examples seem reasonable to real life and they are written in witty ways. The narration is (nearly) perfect as the description indicates. The narrator reads with accurate expression. I often found myself relating to the situations that are in the book. I'm a "Mute & Salute" kind of person (or "silent fumer"). I have been avoiding or poorly handling crucial conversations in my own life because I have felt ill-equipped to do it well. It undermined my influence. I've reread the forward & first chapter 3 times now. I have struggled with a lot of the things that are listed in the book. I look forward to applying these principles to my own conversations. I liked it so much, I ended up buying it as a gift for a friend of mine who I know would enjoy these topics and tools. I also look forward to listening to "Crucial Confrontations" by the same authors. I think this book should be considered by all.
This is a well written book and the narator does a very good job reading it. This is such a powerful book because it cover basic concepts with exceptional stories ranging from ancient stories to Carnegie's contemporary stories. There are stories about Abe Lincoln (along with other Presidents) and young Stevie Wonder and Queen Victoria and average everyday people. He includes stories from the battle field to the board room to the classroom. Carnegie distingishes between appreciation and flattery. Some of the stories are told in the words to originator (often student's in classes either taught by Carnegie or his associates). It's a great book about interpersonal relations. Having trouble with someon? Don't criticize them, appreciate them. Honest sincere appreciation. I really like the baiting-the-hook-to-suit-the-fish concept. Fishe don't like strawberries and creme, so don't go fishing with what the fish don't want, no matter how much you would like it. I liked this so much, I want to by the print version
I'm glad I downloaded this audio. I'm not sure evryone would feel the same way but I really like all the affirmations she says.
She covers so many topics. I've started listening to this at night as I'm falling asleep and let it replay all night long. I'm hoping it sinks in and I can begin to change some of my negative thoughts.
I'm interested in looking at her other book. Here voice is pleasant and she says some profound things.
I really like this audiobook. It is full of information and examples. The book itself uses the concepts it teaches.
It focuses on a core idea of "SUCCESS", Simple (or Core), Unexpected, Concrete, Credibility, and Stories.
Although the system seems simple it's got a lot of complex examples. I've used some of the concepts to help craft some of my public comments at city hall to get the attention of council members on a very important subject for me. I got positive feedback from some people in the public who liked my statements.
I haven't yet mastered all the concepts but I keep listening to the book over and over again.
Something else I found facinating is the fact that they referenced Malcolm Gladwell's "Tipping Point" and his concept of "sticky stories" (or whatever he called them). I really liked Gladwell's concepts but I was a little bummed he didn't go into how to facilitate the ideas. I'm glad the Brothers Heath covered it in this book.
I like the narrator. His voice is pleasant and he gives good emphasis on the sentences.
I've already recommended this book to others. I think it's a good companion to the "Crucial Conversations", Crucial Confrontations" and "Influencer" series that I love so much.
I have listened to both "Crucial Conversations" and "Crucial Confrontations" by the same authors and enjoyed all 3 audiobooks.
My favorite is probably "Crucial Conversations" and you can read my review on that title. This is probably my 2nd favoratie. I think this one is has even more information. I do like the narrator of "Crucial Conversations" more and I like the format and easy of understanding concept of "Crucial Conversations" a bit more than this one.
There's nothing wrong with the narrator of this book. He has a fine voice, I just like the voice of the other narrator more.
This audiobook is unabridge which means it has more information and real-world stories. I really like the stories shared in this book. I'll probably buy the paperback version of this book as I did the other 2 books. The info is so valuable, I need to see it to fully absorb it.
I like these books so much, I'm hoping to find others in my area to meet with to work on these concept. I bought "Crucial Conversations" for 2 of my loved ones.
I'm trying to figure out how to impliment these techniques into my own life.
The authors don't waste time on cliches or platitudes. They do use clever phrases to help remember important concepts.
Like the focus on the power of stories to change minds. Or vicarious experiences.
I have to read Shakespeare for my UCLA class. I was dreading just reading it by myself. We were encourage to watch performances of the production to help us understand what's going on. I had some extra credits at audibles, so I purchased this audio book which was very helpful.
The "Pass Master" or narrator did a very good job of guiding me through the play. For my assignment, I read along. The "Pass Master" explains thing well. She translates unfamiliar terms, talks about theme and summarizes passages well.
The play it's (with commentary) is very long (nearly 5 hours) but I felt I got so much more out of this audio version than I would have if I just read it or even watched it.
There was another audio book that was a performance and commentary but because the audio clip did not give an example of how the performance and commentary would be mixed, I went with this audio because the sample demonstrated how the two were intermixed. I like the way the "pass master" interjects. Her voice is delightful to listen to.
I wish they had "A Midsummer Night's Dream", "Much Ado About Nothing" Henry the forth", Henry the 5th and hamlet in this series. That would make my last quarter at school go so well.
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