The political and PR POV were glossed over, especially in the Shuttle disasters.
Richard Feynman's analysis stated that management inexplicably believed the probability of failure to be 1000 times less than their working engineers. Feynman concludes "For a successful technology, reality must take precedence over public relations, for nature cannot be fooled"
The Shuttle disaster was more than poor decision making. It bordered on a cavalier incompetence by management but the course painted the management in a much better light.
Case studies have strengths and weaknesses because what is presented is only what supports the conclusion. The shuttle disaster are but one. Having read some of the analysis on these events, I think that the course really misses the mark here and Incredibly, partially blamed the engineer for not making a better case!
The last part of the course had good material. In the end it emphasized techniques to ferret out problems that can be solved earlier vs later.It provided techniques that will help foster discussion, debate and result in better decisions
Very good performance although there was a tendency at times to use straw man arguments.
Very good course. Offered a lot of very good ideas and techniques to combat group think and other decision making pitfalls.
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