When listening to this book I literally had to check that I wasn't listening to one of the other books I have recently listened to like Inbound Marketing or Marketing to the Social Web. It has the same stories. I think the narrator must be the same which can't help much. I am giving it 3 stars because the information is decent, but not original in my opinion. It is mostly stories about customer interaction and another reference to "Dell Hell" and other similar stories.
I really liked this book, tons of specifics on how to do things, very detailed, highly recommended.
Report Inappropriate Content
If you find this review inappropriate and think it should be removed from our site, let us know. This report will be reviewed by Audible and we will take appropriate action.