I became interested in this book when it was assigned as a required reading for my MBA class. This book provides very practical guidance to improve interpersonal communication in personal and professional relationships. Of all of the "communication" books I have read over the past 20 years, this is one of the top two. I highly recommend it. The only reason I did not give the audiobook 5-stars is because of the narration and production of the audiobook. There were three main narrators and the different voices and volumes were distracting. Further, in the audio production process, the volume was not leveled, and I had to change my volume to compensate.
This was an ejoyable audiobook that challenged my understanding of what it means to accept God's grace. This book had a great impact on me, and I highly recommend it to those working to strengthen their walk of faith.
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