Reading this was like being run over by a Mack truck. If your a hard driving "pee em off and they will work harder" manager, read with caution, you wont be right when your done.
For anyone looking to begin a journey to Lean, and or looking to simply improve their business regardless of what type, this is where you start.
You have to first understand that success in your business begins with the fundamentals written here, and as it states not to copy what Toyota has done.
This is, hands down one of two books (listed within) I would recommend as a starting introduction to better business and must have must read.
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