This is one of the best books I've ever read on the topic of interacting with others. The book really causes me to stop and think about what I'm saying, but more importantly WHY I'm saying it - what story have I made up in my mind about the person I'm giving my message to? Is it an accurate story? Have I thought about our pending conversation and found the common ground on which to build that discussion? When I've practiced what I've learned in this book, my crucial conversations go well. As an example, I had been years in conflict with someone in my organization that I felt was only interested in showing he was "alpha male". I started applying what I learned in this book. Over time (and not that much time, actually), the relationship I had with this individual changed dramatically. We now interact with each other based on mutual respect, common goals, and true collaboration. This should be on every leader's "must read" list.
If you're looking for a "magic bullet" - something that will prescriptively give you the steps to follow to make change happen - don't read this book.
However, if you'd like a very clear understanding of they key pieces needed to effect change - in yourself, your loved ones, your co-workers, organization - even a culture - this is your book. The visual I now have of the elephant, the rider, and the path is so clear, so easy to understand, I can use these three priciples as guidelines in any situation.
I've shared this book with many people since reading it.
Report Inappropriate Content
If you find this review inappropriate and think it should be removed from our site, let us know. This report will be reviewed by Audible and we will take appropriate action.