The book is great. (Check out some of the other comments and reviews.)
I agree with many of the reviewers who said that the narration is annoying. I listened at 2X speed which helped a little. Dylan couldn't figure out what words to emphasize so he emphasized and articulated every one. The tone was wrong everywhere ... I couldn't wait to finish the audiobook and return to something more pleasant for my ears. And now I am done! and can't wait to listen to some of my favorite podcasts (e.g. NYTimes Bits Tech Talk and Babbage from the Economist... now they do audio in a pleasing way).
For a book that says user experience at least 100 times, it is ironic that more care was not taken in choosing the narrator. This is a long book to have that kind of user experience.
never (sorry Dylan)
I think the author meant for you to find your situation and read that particular one. When you listen to many situations (mean people, tricky people, depressed people, loud people, etc.), 90% of the words sounds exactly the same. It seemed like there were only 2-3 sentences that were different between the various scenarios.
There didn't seem to be many stories. I have the book Coping with Difficult People (different author) and that one is filled with stories and interesting descriptions of your co-workers (snipers, sherman tanks, exploders, etc.)
There are 3 chapters in this audiobook. I have only listened to the first chapter and can do no more...
Add some stories. The first chapter is just generalizations. and general advise about being respectful and careful in your communications. (examples would be helpful and make it less boring.)
No. I listend at 2x on my iPod; 4x speed probably would suit me best. Honestly, what do they tell the narrators before they begin? We can handle a faster reading pace. And those that can't, can slow it down to 1/2 pace on their iPods.
there are many interesting studies.
The narrator could read faster.
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