This book is a common sense etiquette book that did not offer me any new advice. I also was really irritated at the sound of the speaker's voice. Forced myself through a couple hours, just to give it a fair chance, then dropped it.
I got this book because I wanted to communicate better with work associates. What I got were a ton of slogans from commercial products and overly simplistic explainations. How is this helpful? To be fair though, I stopped listening after an hour (So perhaps it got better?).
This book is good... if abridged. The unabridged is extremely long and repetative. If it's unabridged or nothing, I would choose nothing.
I am a young guy (23) who has had a couple relationships and I felt like this book was created just for me. It took a little while to get used to the narrator's sexy voice, but was well worth it. I am definatly going to listen to it 2-3 times and take the lessons to heart.
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