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Jennifer

Carleton Place, Ontario, Canada | Member Since 2011

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  • Creating Magic: 10 Common Sense Leadership Strategies from a Life at Disney

    • UNABRIDGED (7 hrs and 37 mins)
    • By Lee Cockerell
    • Narrated By Lee Cockerell
    • Whispersync for Voice-ready
    Overall
    (274)
    Performance
    (142)
    Story
    (141)

    The secret for creating magic in our careers, our organizations, and our lives is simple: outstanding leadership, the kind that inspires employees, delights customers, and achieves extraordinary business results. No one knows more about this kind of leadership than Lee Cockerell, the man who ran Walt Disney World Resort operations for over a decade.

    Garrett says: "Brilliant, simple, lessons on leadership"
    "Well worth your credits"
    Overall
    Performance
    Story
    If you could sum up Creating Magic in three words, what would they be?

    Great management advice


    What was one of the most memorable moments of Creating Magic?

    The fact that the Disney corporation focuses on their people as their #1 asset - making them feel valued and appreciated which in-turn creates their desire to create magic for their employer


    What does the narrator bring to the story that you wouldn’t experience if you just read the book?

    The humour, humbleness and candid way he describes both his triumphs and failures as a leader


    Was there a moment in the book that particularly moved you?

    When Lee talks about a letter he wrote for an employee and later notices it framed on that same employee's wall when invited over for dinner several years later. His initial embarassment, then realization of the tremendous impact his simple gesture of a brief letter of recognition had on the employee.


    Any additional comments?

    The Disney philosophy of A.R.E. (Appreciate, Recognize and Encourage) is likely one of the most effective, straightforward and easily implemented concepts in the workplace and one that will allow the employer to reap the benefits of the

    0 of 0 people found this review helpful

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