After listening to the audio book, I purchased the print version. I refer back to both often.
Interesting, informative, surprising
As an avid observer of people and of body language I was interested to see how many instincts that I have relied on that were correct. More importantly, with 2 teenagers at home and a staff of approximately 700 this book has given me additional clues and cues when people are happy, not comfortable, and their limbic responses to one another or to me. I highly recommend it. I have referred it to my boss as well. Great read.
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