Don Norman is one of the foremost minds in the psychology of things, and how we interact with them. Always a pleasure to hear his thoughts, although already a bit dated.
The book is on one hand a good view of design psychology in a time where machines are becoming more and more smart and automated, and interaction more a question of them communicating with us in the right way (and second guessing us gently rather than forcefully) than us understanding their workings fully.
Sadly, a lot of the book is about cars and "smart homes", and it was written before the true advent of cloud computing and the smart phone. It's absolutely worth a listen, even if it's a view from the recent past, which is fascinating in itself.
Several of the "chapters" in this summary are just marketing for other products. More real content would be needed to take this anywhere beyond 1 or 2 stars. Apart from that, it simply confirms my worst impressions of the self-help genre.
This review is exceptionally shallow. It does not present any arguments from the book (which I assume are there) - almost only reads the chapter headlines and sales pitches aloud.
There are no characters. The question does not apply.
Again, no scenes. The review is so short, that I would have cut nothing. Additional material was needed for me to get much out of this.
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