Todd Duncan does a great job teaching basic principles which makes it easy even for a new salesman to understand. These principles can be applied to any kind of service oriented business immediately. His approach puts a new spin to everything an experienced and seasoned salesperson should know. After listening to this, if I feel I need to refocus I download and listen to it all over again. Sometimes I get new perspectives to get me motivated again.
I found the events and characters in the story quite intrigueing. But not fascinating. I don't know if it's suppose to be done that way but I did find the narrator Scarlett Johansen a bit flat. I felt she could have put more enthusiasm and oomph into the story. I was also disappointed by the ending because if I was the author I would have ended the story differently.
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