Funny, insightful, informative, and very impressed with the author's narration.
As a frequent traveler, I loved the inside scoop. I will never Valey park my car again. Also - really pleasantly surprised by narration.
I don't do reviews. Just takes up to much time, but for this book, I just had to. This has got to be the best book I've listened to on audible. It was one of those rare situations where I just couldn't stop listening until it was over. Granted, I'm big into a book that has good stories, and if it has some extremely useful information scattered in there to then it's a real winner for me. This book was all that, plus it was just so well read, by a great story teller. The book had me constantly laughing and totally into the story line, but more than that, I can't WAIT to try out the many hints, tips, and "inside scoop" ideas that the author presents. As he says, it's just a hustle, but this hustle can get you great stays at America's hotels because, for once, it will be you that knows how to make the machine work. Super great job. Loved every minute of it.
Not so sure, if he smooth out the cussing then I might be interested.
I have to say there are some accuracies with the book and yes there are points in the book that I am ashamed it happens in the hotel industry and makes you not feel alone with those thoughts. but I couldn't finish the book because of the vulgarity of words he chose. Yes there are people out there that cuss when they talk but that is not the majority.
This audiobook is in my top 5. I love memoirs and biography and this nails it. The narration by the author is, probably, one of THE BEST audiobook performances I've had the pleasure of listening to in a long while. It's spot on done to the vernacular used by people of color or creed often helping us in the hospitality industry to the author's own use of language through his life and career. This is an insanely honest and spot on portrayal of the author's experience and life within the industry and life he has led.
The author's narration in total. Mesmerizing. Perfect! One of the best performances. It's almost radio drama the way he masterfully narrates his own memoir here.
All of them.
His moments of personal reflection on his life and where his career was going or the realization that his career may be "stuck" in an industry which he wholeheartedly embraces.
This is THE KITCHEN CONFIDENTIAL of the hotel and hospitality industry. I can only hope to see this guy on the travel channel or CNN breaking into an amazing career as a storyteller and someone that shares his experiences in the hotel industry around the world much like Bourdain did after Kitchen Confidential revealed, in such amazing literary style, the life led by those we most often encounter but most often take for granted in the service industries.
Heads in beds was terrific listen. The author hit every the hospitality industry right on the head. I was very insight from both a guest persecutive and even more as hotel professional. Must have for any hospitality person!
TOM (the narrator) was my favorite character.
This book had me rolling.
Michael Ruhlman, writer, cook
This was an unexpectedly delightful listen. Great great stories told with humor and laced valuable hotel info I will be sure to use. The author's reading is flawless, his accents and impressions perfect. Jacob Tomsky is one talented (and very funny) motherfucker.
I worked at a 5 diamond 4 star Hilton hotel for 8 years, and this book is spot on. My favorite part is how accurate the exchanges between the staff are. I am telling you all, that is really what it is like.
He tells it like it is, and he does so with grace.
Best Movie Ever
I work in the hotel industry. I spent 2 years in the front office before going into event planning. Everything he says rings true and honest!
Yes, it's great when books are author read. He brings so much life to the stories.
Yes, and I practically did! It was the only time I didn't mind rush hour :-)
Heads in Beds is a great memoir about the goings on in hotels. It's funny and truthful. For people like me, who works in this business, it's great to know that all hotels have guests and associates like the characters in his book. For hotel guets, it's nice book to expose the hotel industry for all that it's worth :)
I am an English teacher in China and can now read and write some Chinese.I have been to 13 countries on 4 continents.I am an avid audiophile
I have a couple of friends that work in the hotel industry, and I can begin to understand them better now. It is a high pressure business that depends on employees conditioned to hustle tips for excellent service.I worked for Home Depot and was fed this talk for 20 years and we weren't allowed to accept tip.. Basically, the owner profits and the employees despite doing a fantastic job, are shafted by the management. I now believe fully in unions, since the author belonged to one and was defended effectively by the union.This was a great education on what politically correct language can be used on the public.It was also enlightening to learn that the front desk can really make or break your experience, since they know everything about the rooms and property. He teaches us how to dispute charged and raid the mini bar or movie service to our advantage.