This highly entertaining book gives a good insight into the machinations behind a hotel's front desk. The narrator, who is also the author, does a terrific job of moving it along and making you want to find out what the heck could happen next. Educational as well as amazing, he lets you know what you should never do, plus what you can get away with. Fast paced and fun, this book gets a strong recommendation from me. Give it a try!
Interesting tale of someone who worked in several departments of luxury/business hotels in New Orleans and New York -- from valet to housekeeping management to front desk. Some good content for frequent hotel guests seeking to maximize their experience (and learn more about the processes and politics within the hotel).
The audiobook is particularly good, as it was read by the author.
I have never read the print version of Heads in beds and thus cannot say which would be better, However the narration of the book was amazing (most likely as it was done by the author himself and thus could accurately portray the feelings) I would highly recommend the audible version.
It's like nothing i've read before although you could compare it to Kitchen confidential in many ways (Which is also a great read by the way) as they both describe the Behind the scenes of certain industries.
Everything, his narration was lovely.
His tone, his anger, his sadness his mild annoyance or even his boredom could be felt throughout his narration. It was impeccable.
"The front desk knows all your secrets."
see for yourself.
It's completely true and VERY relatable. 10/10 would recommend this book
(also has some good tips for booking and staying in a hotel)
Loved the story. Narration by the author was excellent and helped the story to flow.
Language was a little rough, but that is the vernacular of his business. If you stay in a hotel with any regularity, you need to listen (read) this book.
Somewhat sophomoric, however very useful view of how a hotel functions from a mostly front desk perspective. Optimally you would read just the first half and the appendix as the last half seems to be, although at times entertaining, really verbose and mostly filler.
The fact that it is read by the author, Who does a good job, is also a plus.
I'm an avid reader who now listens to books on tape. I'm a bit late to the game but enjoying the hands free reading.
The author's serious but youthful tone.
The entire book was a pleasure to read.
Worth a credit plus some.
I definitely recommend the book. The information was presented in a fast moving humorous style by a talented young man.
I had many chuckles throughout the book
I wish I could find more books like this