Michael Ruhlman, writer, cook
This was an unexpectedly delightful listen. Great great stories told with humor and laced valuable hotel info I will be sure to use. The author's reading is flawless, his accents and impressions perfect. Jacob Tomsky is one talented (and very funny) motherfucker.
A first hand account of the inner workings of the Hotel industry. It's funny, informative, and a little scary if you spend any time in hotels.
I worked at a 5 diamond 4 star Hilton hotel for 8 years, and this book is spot on. My favorite part is how accurate the exchanges between the staff are. I am telling you all, that is really what it is like.
He tells it like it is, and he does so with grace.
Best Movie Ever
I work in the hotel industry. I spent 2 years in the front office before going into event planning. Everything he says rings true and honest!
Yes, it's great when books are author read. He brings so much life to the stories.
Yes, and I practically did! It was the only time I didn't mind rush hour :-)
Heads in Beds is a great memoir about the goings on in hotels. It's funny and truthful. For people like me, who works in this business, it's great to know that all hotels have guests and associates like the characters in his book. For hotel guets, it's nice book to expose the hotel industry for all that it's worth :)
I am an English teacher in China and can now read and write some Chinese.I have been to 13 countries on 4 continents.I am an avid audiophile
I have a couple of friends that work in the hotel industry, and I can begin to understand them better now. It is a high pressure business that depends on employees conditioned to hustle tips for excellent service.I worked for Home Depot and was fed this talk for 20 years and we weren't allowed to accept tip.. Basically, the owner profits and the employees despite doing a fantastic job, are shafted by the management. I now believe fully in unions, since the author belonged to one and was defended effectively by the union.This was a great education on what politically correct language can be used on the public.It was also enlightening to learn that the front desk can really make or break your experience, since they know everything about the rooms and property. He teaches us how to dispute charged and raid the mini bar or movie service to our advantage.
Well told stories.
It's not a comedy, but there were spots where I laughed out loud. More than a few. That's rare.
There were a lot of good scenes. I suppose the end scene was most memorable.
Not necessarily. It was by nature episodic, but a nice balace between vignettes and the overall story. Very enjoyable reading. (I am a professional nonfiction writer myself.)
Highly recommended. Definitely in my Top Five for 2013 as of August.
I was very pleasantly surprised at how much I enjoyed this book! Narrated by the author (always a plus!), this book discloses the ins and outs of the hotel business (really great tips if you're a frequent traveler) in an interesting and entertaining way, and with dashes of philosophy here and there. The author does have a degree in philosophy, after all!
The author, "Tommy" (who also narrates this audiobook). I loved hearing about all the escapades of an accidental hotel employee.
Author of Kindertransport
Yes! The author gave a gritty and truthful look at the hotel industry, peppered with advice for customers. It was comically honest and equally tragic. I loved this book. I highly recommend it. I gave it all the stars!
I liked that the author was the narrator. It was the kind of story that was best told by the person who lived it.
Tomsky was good with the voices. He was engaging and funny, even when the subject matter was negative. He was honest about his own negative experiences. I have a problem with other writers like Sheryl Sandberg (Lean In) and Tal Birdsey (A Room for Learning: The Making of a School in Vermont) who are coy about what screw ups they are. We are all screw ups and being honest about that, like Tomsky, is real.
Red and Rua
I would recommend this to any friend who travels. There is useful information about do's and don'ts.
This book was very entertaining and witty. The author does a fantastic job at altering his recording to match the mood of the book which is a skill many audio book readers do not have. Since the author read his own book the emotions conveyed seemed very genuine. The language is very open involving sex and cussing which doesn't bother me at all but a fair warning to those easily offended.
I very much enjoyed the humor and pace of this book. The little bit of fun after the credits was a treat. It's not life changing, and I didn't really learn anything new; just confirmed that hospitality staff are sneaky, cocky, and money-hungry. Ahhh...but that's OK with me!