Already have. It helped me through a manipulation situation. I used a few of the approaches when i got the "I am so busy- can you take this project for me" and "I dont understand why you are not producing" statements. I had the perfect responses because I was taught by a master.thanks you Mark!
Extreme Dreams Need Extreme Teams. These books both show you how to impliment simple changes in your actions that make a world of freedom and exceleration to improve your life and work situations.
Yes I have, in Dinesh D'Souza's book America (excellent book by the way). He has a smooth easy voice with the inflections for puctuaction and emphasis that keeps you listening.
I learned the "HUM". a great way to showing interest but not committing. "tell me more" that draws people out in a conversation and "I'll bet you think no one understands" to show empathy for a person. Also the empathy jolt. I listened to one chapter on the way to work and each day I used what i learned as the opportunities came up. These methods really work. I will be re-listening to this again and again. I bought the hardcopy to to make notes.
The very practical ways that were explained on how I can listen in different scenarios. I am in sales and so it is very important to listen and do it effectively so that I can get the results that I need to my job well and take care of my customers. I'm lookng forward to practically making this change.
Since it is such a long book I'm not sure it would be possible to listen in one sitting. It was riveting enough to keep my attention and get me to eagerly get back to the book each time I had to walk away.
Well worth reading!
I am a 52 year old women who changed careers 7 years ago leaving a 16 year journeyman position as a Glazier doing construction and going to work for a funeral home. I was very proud of my accomplishment as the only female glazier in Washington state. I was a very good leader and often had a crew of four to five guys working under my direction at a time.Then life took a drastic change and I lost my father. I was left to care for my ailing mother who was bed ridden and going to die very soon. My parents had never found the right time to talk with me about their wishes. I was so traumatized that left my career as a glazier and went to work for the funeral home that helped me through the process of my parents dying. I became a Family Service Counselor. My job is to help families pre-plan and protect their loved ones or help a family through the worst time in their lives. Here is where your book comes into play. I now find myself in a professional position and am expected to dress and act like a lady. Coming from wearing Carharts and hard hats it as been an awkward change. However I have managed to moved up through the department and I have recently been promoted to the director of the family services. I am responsible for two cemeteries and five funeral homes. I am good leader that is not the question but managing people in a professional environment was a whole new ball game. Listening to your book has helped me in such a dramatic way. I am being noticed and admired by the other managers. They all want to know how I knew what to say or how I knew how to handle different situations that have come up. The CEO says I'm brilliant! Especially for gal that has never went to college. So I wanted you to know you have changed my life in a powerful way and to you sir I say "Thank You" Mr. Goulston Susan
"Just Listen" is an outstanding, practical how-to guide for becoming a better face-to-face communicator. There are a lot of interesting and salient points made in this book about connecting with people. Some of it seems like common sense, and some of it seems truly novel.
Not sure... Haven't read the print version. Although, I can see where the print version may come in very handy for reference where the audio was not so handy.
A very comprehensive set of tools for connecting with and leading people through very intentional communication. It works, I tried some of it since.
Just Listen, ranks as the one of the very best audiobooks I've listened to because Mark Goulston describes the three areas of the brain in such a profound and educational way. Perhaps it has something to do with where I'm at in life, however, after all of the books I've listened to and read this one laid it out in such a "it all makes sense" manner. I was so intrigued by the audiobook that I purchased the hard copy!!
Many of the marketing books and courses I purchased didn't address methods of communication in this manner...
His voice was warm and a pleasure to listen to. His style was more conversational.
I was intrigued by each chapter...waiting/wanting for "what was next?"
Thank you Mark!
I enjoyed this book very much. It had many useful tips to becoming a better listener.
Also the audio book narrator has a smooth easy to listen to voice.
I listen to many audible books each week and this is one of the best for this topic
In fact, I have listen to it a couple times.
Dale Carnegie books
Awesome and interesting.
It made sense and I could relate it to everyday life.
Yes but it's best to do it over a few days.
Great book and well read. I'd happily recommend this one.
Easy to understand as well as implement!
Learning how the three brains work... or don't :)
Walter speaks as Mark Goulston believably.
HOW to listen in order to be heard.
The teaching is applies to everyone DAILY!
I ended up listening to this book twice end to end as some of the advice was so useful that I wanted to make sure I engrained it in my memory.
I'm surprised just how easy many of these techniques are, yet so seldom practiced by most people. That was eye opening.
Highly recommend this book. The only difficult part was that the middle of this book started talking about dealing with people who have mental disorders that most of us do not deal with on a day to day basis. That section of the book would have been more helpful if I was a mental health professional. However, I still strongly recommend this book to everyone.