this was an informative book from start to finish. I really learned a lot about negotiating from it. I will relisten to it again
Thank you for writing this book. What I liked about it was that I was able to deploy the tools while I was still in the chapter. As Stuart says,"None of this is rocket science." But it has given me the ability to plan how to getting more in a structured approach. To use a car analogy, it's like knowing when to apply the gas or the brake just the right amount.
The best part about the book was the it solidifying in my head that getting what and where you want is an incremental process and that we need to take the other parties with us. It can take time, but with the tools can also be expedited.
Definitely, this is one of those books that I plan on re-listening to at least once a year. The tools discussed in the book are incredibly powerful, and I imagine that a re-read every year is a fairly cheap way to keep them fresh in my mind.
I learned how to use different tactics to understand where someone is coming from and then how to negotiate with them to further both of your goals. Getting more is about *everyone* getting more – not you getting everything.
I've already used the techniques from this book with my mom, girlfriend, friends and sales clerks to negotiate everything from where to go for vacation to a free pair of glasses.
But too many people too often forget about being polite, considerate, kind, organized or even grateful. In a down to earth practical manner Mr Diamond reminds the readers/listeners that being civilized pays off handsomely and illustrates it with a ton of colorful real life stories to convince even those who still believe that the client is always right. The book is very practical & inspiring, in spite of bring a little repetitive (to better instill it in the readers mind), it gives one courage and drive to try and ... Get more :))). Thank you Mr Diamond!
The performance of the audiobook is outstanding adding to the ease of comprehension. I will certainly listen to more books.
The book is full of examples of people who achieved many things simply being friendly and asking for discounts, as the person who told the telephone company that he is a client for a long time, and due to wrong address, he is paying late fees. The attendand withdrew the fees and also gave him two months of free service!! This is a bit outside the reality we live, where we hardly get something so easily.
Cannot learn enough from Stuart Diamond! He is the GURU of Negotiation! It works!
Insightful, revealing, useful
The way the author lets you in the 'secrets' of people who get more
I am better at getting my toddler to pick up her toys, as I am at getting my boss to grant me a particular request, like a specific day off during weekdays.
The techniques illustrated in this book work very well in the real world. Some people are born negotiators, they manage to keep emotion out of the equation, alway focus on the goal and never make the other party look bad. This book is great for the other vast majority of people who are not born with such skills-- the ones who get less because they speak up often, but focus on the wrong issues, or the ones who are afraid to get into a confrontational situation.
The chapter on establishing a personal connection, comes across as a little manipulative to me, but I thought the author was right, it does work. I hope readers of this book will try to be fair with the negotiating party so that both sides get more, not just them.