I found this to be a very good book. Tony is an excellent storyteller and has a lot of good things to say about improving culture.
interesting well narrated
it was well read. very authentic
overall its an interesting story. he gets very kitsch towards the end and you can feel how much he loves himself. he is not very humble, that being said the story is interesting and well narrated. Bottom line no matter what I say about the guy he's a rock star!
I haven't read the printed version but this book was narrated by Tony Hsieh which sounded a lot batter than other audible books!!!
While I applaud Tony's desire to narrate his own book, I don't think the audio could be much more boring. It was hard to slog through for that reason alone.
Otherwise, I thought his writing was very good and he expressed himself and his company well. May be the case where you should read it rather than listen to it.
BTW - I listened to this to hear about the Zappos culture and see if there was anything we could incorporate into our business and there was plenty. What I got most was the need to do one thing and try your damndest to be the best at it. Zappos just decided to pick the coolest concept and then aced it.