This book is nothing more than a self indulgent autobiography from someone who doesn't seem to live in the same world as the rest of us.
If you're looking for business advice, I'd skip the first two-thirds entirely. And even then, you can probably find a billeted outline of the business stuff.
An imperfect square - perhaps I'm rhombus
interesting story. does stuff that the lean mob tell you not to. such as selling all your assets just to keep the doors open for a few more months. I guess it works out like Disney. but really, the audio book is the way to go for this one. original people reading those own quotes. delivering Wow!
just skip chapter 1 the rest is so informative.. loved it.. and it gave me a couple of titles to read as well
Excellent reference for anyone that has customer service in their business. We did not implement all of their ideas but that's because it did not match our culture. However it helped to reinforce that customer first and great working atmosphere are important.
If you want to find some insight to build a strong company culture, this book will give that to you.
Getting some employees to read parts of the book is also a nice touch.
Very good book. I felt like some of the things I needed to write down. Probably will go back and listen to it again. really a great book if you're thinking about trying to improve your culture