Unlike most "business" books, this is a lot more of a story than a "How To" manual. At first I was concerned as to how much I was going to gain from listening to Delivering Happiness but I quickly realized that the Zappos journey was an amazing lesson in and of itself.
I was expecting a little more business insights and less waxing/waning poetics. There are parts where he tries to sound thoughtful but ends up sounding like a college freshman's creative writing paper.
the book lacked focus, as if it couldn't decide between being a business book, a biography, or a memoir.
This was a wonderful book to listen to. It's inspirational and will prompt the listener to reassess how you run your company.
a must listen for any budding entrepreneurs or anyone that just wants to be happy
Absolutely. Besides being entertaining, the leadership methods and pursuit of personal happiness is extremely interesting. Just trying to determine if I should listen to it again now (just finished) or wait a little bit. But definite re-listen list
Either the intro when he sets it up or when he reads the email regarding the Amazon purchase...or the epilogue. Truth be told I could probable come up with 10 when I re-listen
It's a good book to get to know and understand who is and what motivates Tony Hsieh, and to understand how Zappos was created and the hard road the had to drive to success.
There are some inspiring parts, but how well they apply to you will depend of a lot of different personal factors. For me it is great to see that Tony is a very humble and charismatic person, who trully believes in good and work for what he thinks is right.
But he was always that way, it's not something he "learned", so if one wants to be that way, and by that I mean if one whats to change, it is a deep processes as you will have to change your inner self.
The story may also help to show you and other people that it is possible to create great companies without having to sell your soul or to betray those who stand for you.
The narration is good, although Tony's voice is quite a bit flat (which is not a problem, he just keeps the same pace)