This book was not at all what I expected. I thought it would be more of a compilation of short and funny anecdotes about irate customers. While there were these scenes in the book, it was more of a memoir about the author's experiences as a waiter. The book focuses on two particular restaurants, and was an eye opener for me. I have no experience in the restaurant industry other than as a consumer, and I enjoyed hearing about the day-to-day life of a waiter. There were some things I figured happened, and some things I had no idea about. Of course, there is the obligatory chapter on disgusting conditions in restaurants and what some waiters do for revenge (yes, including spitting in the food of customers who complain and return meals constantly). This just bolsters my motto: there are two people in life I do not piss off - the person who has control of my food and my hairdresser! Everyone else? Well, they are fair game, LOL!
The narration was very good as well. The narrator was even keeled when needed, but just as easily was very emphatic when he had to let loose with a curse or two!
Overall, I really liked this book.
We all eat at restaurants, while this takes on a dairy like story of the narrator and not the gross things we expect to hear when you send a meal back to the kitchen, it shows that our servers have to put up with a lot of things to do their job. When they do it well, tip them - with money.
A couple of times it is referenced a tip above 20% is required for exceptional service, this seems to be aside from the social norm.
I would recommend this book for those that aren't looking for any earth shattering revelations about the food industry. It was entertaining and reminded me that I quit waiting on tables for a reason. Even though I look back on those times as key to shaping my work ethics and developing skills that have helped me deal with difficult personalities.
Yes - I already have. Anyone who has worked in the industry or eats out will enjoy this book.
When the writer's girlfriend was stiffed by two girls (who turn out to be servers themselves!) and how she reacts to it. We've all been there!
Many - but what stands out right now was the rich man with the cheap hooker.
No guffaws or tears on this one, it was just an easy enjoyable read. Very similar to Heads in Beds.
I appreciate some of the things I learned from this book.
Also, I relived some of my own experiences both as a former server MANY years ago, and as a co-customer with some of the arrogant people he writes about. I've been embarrassed by some of my dining partners in my years. It's funny to hear a server's perspective.
A JOYFUL read with great humor. This brought back so many memories of my "waiting" days.
If you have ever gone out to a restaurant, there are things you should know ... this book, albeit short, does give you a behind the scenes of what the staff really does.
3 terrific book.
He really got to the 'meat" of the matter LOL
Yeah, that Waiters actually do spit in your food if you've been a naughty patron.
i'm tipping 25% instead of the usual 20..
YOu can understand a lot of the restaurant business from this book, there is. Lot that happens behind the curtains that this books explains, you will never go to a restaurant the same way as before.
I truly enjoyed this book. Books that give a different perspective into everyday life are among my favorites. All of us have dealt with waiters but few of us know what it is like to be on the other side of the check. This book was informative, entertaining and amusing.
I would suggest this book to a friend, as a friend did to me. However the story line may be hard for non-waiters to relate to.
One chapter is about the restaurant nearly going under. It was amazing. My heart was racing the whole time.
He was great. His Latino accent may have been a little bit, cartoon-y.
No, it was a bit too long with this and is written in such a way that it is a series of vignettes that can be listened to at your leisure.