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I liked it, but am disappointed because I thought it would be funny and it wasn???t ??? sure it was entertaining, but no LOL moments for me. I think if you???ve worked in the restaurant business, you???d appreciate it much more because it???s full of ???insider??? ???nod-your-head-in-agreement??? information. I???d recommend it to anyone in ???the bizz???.
yes...especially people in the customer service and food industry
i think his name is steve the lead character.....loved how he handled the customers, and managing the restaurant
yes i really like him and all the different voices he does....really bring the characters and books to life....
The Restaurant, The Good, The Bad, The Ugly....
i literally could not put this book down it was such a great insight on how a restaurant really works make sure to stick it out till the end to get the 50 things every waiter and customer needs to do that was great...the narrator did a great job
I liked the honesty in this ebook. I love restaurants and always try to be polite and give a good tip. Once someone has worked for tips they will always be generous to others.
This book interested me because I have friends in the food industry. It is Avery demanding and time consuming career. Pay is not so great so better be a calling or desperation.
I enjoyed this narration and story.
I greatly enjoyed the book and perspective we don't usually hear from the restaurant business. Gives me a little more appreciation for service industry. Plus, it was a great comic at times through the book.
A MUST read for anyone who dines out.
I love these stories, and respect my servers more having read this.
The recording is over modulated, but not unlistenable.
By the 3rd or 4th chapter I was already sick of hearing how great the author is. I didn't bother finishing it so I can't give an honest review of the entire book, but I wasn't at all impressed with what I did get through.
This book was not at all what I expected. I thought it would be more of a compilation of short and funny anecdotes about irate customers. While there were these scenes in the book, it was more of a memoir about the author's experiences as a waiter. The book focuses on two particular restaurants, and was an eye opener for me. I have no experience in the restaurant industry other than as a consumer, and I enjoyed hearing about the day-to-day life of a waiter. There were some things I figured happened, and some things I had no idea about. Of course, there is the obligatory chapter on disgusting conditions in restaurants and what some waiters do for revenge (yes, including spitting in the food of customers who complain and return meals constantly). This just bolsters my motto: there are two people in life I do not piss off - the person who has control of my food and my hairdresser! Everyone else? Well, they are fair game, LOL!
The narration was very good as well. The narrator was even keeled when needed, but just as easily was very emphatic when he had to let loose with a curse or two!
Overall, I really liked this book.
We all eat at restaurants, while this takes on a dairy like story of the narrator and not the gross things we expect to hear when you send a meal back to the kitchen, it shows that our servers have to put up with a lot of things to do their job. When they do it well, tip them - with money.
A couple of times it is referenced a tip above 20% is required for exceptional service, this seems to be aside from the social norm.
I would recommend this book for those that aren't looking for any earth shattering revelations about the food industry. It was entertaining and reminded me that I quit waiting on tables for a reason. Even though I look back on those times as key to shaping my work ethics and developing skills that have helped me deal with difficult personalities.