This book opened my eyes. I have noticed the things I have been doing right as well as the things I have been doing wrong. On top of that, it all made perfect sense! I tried just one technique from this book with a person I have been having trouble with recently and it worked! I was quite surprised with the sudden and drastic change in tone and conversation with this person. I don't know why this book isn't made mandatory reading in primary schools. It just makes sense!!
Be better than yesterday!
Want to get better at dealing with others? and want to improve your communication skill? this Audio book is for you. Great classic!
-You can't win an argument
-How to criticize
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The author has a solid background in helping people. I found the information to be a reflection of the author.
How to control my emotions and how to relate to others.
A lot of it is common sense that we often still forget. Carnegie also has a great way of articulating principles that not only make for great business, but great humanity.