Different Characters, NON-Monotone reading, Anything!
No, because I have listened to "The Goal" by Eliyahu Goldratt, Thank God!
This book is high level. If you want to understand lean read The Goal. I really didn't gain anything from this book. I also found Womack's voice hard to listen to. Between not gaining any value added information and that fact this was hard for me to listen to I scored this one star.
I think it was a mistake to have the author read his book. He has the inflexion of a seasoned businessman who is talking to you at a bar. He is believable but still not a professional voice reader. The content itself is interesting but I think it changes focus and style enough to be distracting. It may go from explaining Japanese-inspired business principles to extremely detailed descriptions of the smelting of bauxite. It made me wonder if the book was aimed to general readership or only to executives that own manufacturing plants. But some interesting information can be extracted.
All what lean is about in a nutshell. Being an experience operations person, I think you can always use a good refresher of all lean concepts.
Highly recommend this book both to experienced and beginners in the lean field.
Applicability to a small service oriented business is difficult, but like any good education--sometimes you have to think out of the box. Worthwhile read/listen.
Book was largely focused on manufacturing without much practical application to service industries (health care, finance, etc.) Also, action plan in audio version was much more extensive (and relevent) that the 2003 print version. Why don't they match?