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Karen 101
- The Art of Being Karen
- Narrado por: Lisa M Pengov
- Duración: 3 h y 8 m
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Karen 101
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Are you tired of being told to "calm down" or "stop being so difficult" just because you know what you want and how you want it? Do you find yourself constantly apologizing for being too assertive or too demanding? It's time to embrace your inner Karen and unleash your full potential!
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- Write perfect restaurant reviews
- Demand the respect you deserve without compromising your values
- Play a victim and gaslight the customer service
- Conquer your fears and achieve your dreams, no matter how big or audacious they may be
It's time to stop apologizing for who you are and start living your best life. Whether you're a Karen by birth or a Karen at heart, this book is your ultimate guide to achieving success on your own terms. So what are you waiting for? It's time to start being the Karen you were meant to be!
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Historia4.5 out of 5 stars 131
In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.
In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.
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5 out of 5 stars
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Great book, recommended!
- De KLD en 07-03-15
De: Leonardo Inghilleri, y otros
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The Customer Service Revolution
- Overthrow Conventional Business, Inspire Employees, and Change the World
- De: John R. DiJulius III
- Narrado por: Joel Richards
- Duración: 4 h y 54 m
- Versión completa
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General5 out of 5 stars 31
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Narración:5 out of 5 stars 27
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Historia5 out of 5 stars 27
In The Customer Service Revolution, DiJulius points out how numerous companies have made customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the customer - which ultimately permeates into people’s personal lives at home and in their communities.
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5 out of 5 stars
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Must Read!
- De Jennifer Ringenberg en 06-05-23
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High-Tech, High-Touch Customer Service
- Inspire Timeless Loyalty in the Demanding New World of Social Commerce
- De: Micah Solomon
- Narrado por: Micah Solomon, Sean Pratt
- Duración: 6 h y 7 m
- Versión completa
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General4 out of 5 stars 81
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Narración:4.5 out of 5 stars 69
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Historia4 out of 5 stars 70
In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.
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5 out of 5 stars
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This is the book that cracks the code!
- De Nick Morgan en 04-30-13
De: Micah Solomon
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50 Essential Etiquette Lessons
- How to Eat Lunch with Your Boss, Handle Happy Hour Like a Pro, and Write a Thank You Note in the Age of Texting and Tweeting
- De: Katherine Flannery
- Narrado por: Brittany Wilkerson
- Duración: 3 h y 5 m
- Versión completa
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General4.5 out of 5 stars 51
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Narración:4.5 out of 5 stars 38
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Historia4 out of 5 stars 37
Meeting strangers at a party, alone in the elevator with the CEO, declining a second date because the first was a disaster - social situations apply a lot of pressure to do and say the right thing. 50 Essential Etiquette Lessons shows you the best way to approach these common challenges with confidence and ease. Never mind putting your pinkies up when you drink tea - this guide is packed with modern examples of how to handle any sticky situation.
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2 out of 5 stars
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Some good info, negative tone
- De Kathryn Lucas en 06-18-22
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Raise the Bar
- An Action-Based Method for Maximum Customer Reactions
- De: Jon Taffer, Karen Kelly
- Narrado por: Luke Daniels
- Duración: 7 h y 14 m
- Versión completa
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General4.5 out of 5 stars 541
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Narración:4.5 out of 5 stars 472
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Historia4.5 out of 5 stars 472
If there’s anyone who can prevent a bar or restaurant from going belly-up, it’s Jon Taffer. Widely considered the greatest authority in the food and beverage, hotel, and hospitality industries, he runs the biggest trade show in the business and has turned around nearly 1,000 bars and at least that many restaurants.
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4 out of 5 stars
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Wish Jon was the narrator!!
- De Bonnie en 03-04-15
De: Jon Taffer, y otros
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Maximum Influence: 2nd Edition
- The 12 Universal Laws of Power Persuasion
- De: Kurt W Mortensen
- Narrado por: Tim Andres Pabon
- Duración: 8 h y 49 m
- Versión completa
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General4.5 out of 5 stars 114
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Narración:4.5 out of 5 stars 101
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Historia4 out of 5 stars 100
Salespeople, consultants, managers, executives, entrepreneurs... Influence is a crucial tool for absolutely anyone seeking success and prosperity. But how can everyday people actually become more influential? Maximum Influence unlocks the secrets of the master influencers. Now in an all-new edition, the audiobook combines scientific research with real-world studies, presenting the most authoritative and effective arsenal of persuasion techniques ever.
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3 out of 5 stars
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Good book
- De Federico Alvarez en 11-21-14
De: Kurt W Mortensen
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Be a Direct Selling Superstar
- Achieve Financial Freedom for Yourself and Others as a Direct Sales Leader
- De: Mary Christensen
- Narrado por: Lesley Parkin
- Duración: 6 h y 43 m
- Versión completa
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General4.5 out of 5 stars 36
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Narración:4.5 out of 5 stars 31
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Historia4.5 out of 5 stars 31
Direct selling is booming. It's no surprise when you consider the benefits of launching a direct selling business: low startup costs, strong earning potential, and a flexible work schedule. Currently an estimated 15.6 million people are involved in direct selling in the US alone - and more than 100 million worldwide.
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2 out of 5 stars
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Too basic for entrepreneurs
- De Alex Gunsberg en 09-22-15
De: Mary Christensen
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Coloring Outside the Lines
- Business Thoughts on Creativity, Marketing, and Sales
- De: Jeff Tobe
- Narrado por: Jeff Tobe
- Duración: 2 h y 48 m
- Versión completa
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General4.5 out of 5 stars 92
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Narración:4.5 out of 5 stars 83
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Historia4.5 out of 5 stars 83
This audio from creativity guru Jeff Tobe is an unusually charming collection of warm, funny, and instructive business tales. It provides numerous examples of street-smart sales tactics, exemplary customer service, and outside-the-lines marketing. The audio program encourages anyone with an entrepreneurial spirit by providing story after story of creative ideas and inspiration. In Coloring Outside the Lines: Business Thoughts on Creativity, Marketing, and Sales, Jeff Tobe shows that when you compete head-on in business you are just agreeing to play by the same old rules.
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5 out of 5 stars
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Hilarious and Charming, yet still Authentic
- De Michael Beyer en 02-09-23
De: Jeff Tobe
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Be a Recruiting Superstar
- De: Mary Christensen
- Narrado por: Lesley Parkin
- Duración: 6 h y 51 m
- Versión completa
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General4.5 out of 5 stars 69
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Narración:4 out of 5 stars 59
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Historia4 out of 5 stars 60
No matter how motivated and energetic you are - even if you're the greatest salesperson on the planet! - as a network marketer with limited time, there's only so much money you can make without great people to help you sell your products. Recruiting is the life force of any network marketing, multilevel marketing, or party plan business; it lifts the ceiling off your income, the key that will allow you to keep checks rolling in above and beyond what you can do yourself.
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1 out of 5 stars
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Boring.
- De Andrew en 12-03-15
De: Mary Christensen
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You've Got 8 Seconds
- Communication Secrets for a Distracted World
- De: Paul Hellman
- Narrado por: Paul Hellman
- Duración: 4 h y 37 m
- Versión completa
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General4 out of 5 stars 128
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Narración:4.5 out of 5 stars 115
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Historia4.5 out of 5 stars 112
Every day at work, people do three things: talk, listen, and pretend to listen. That's not surprising when you consider that the average attention span has dropped to 8 seconds. To break through, says high-stakes communications expert Paul Hellman, you need to focus on your audience, be slightly different, and deliver with finesse.
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1 out of 5 stars
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I gave him 7200 seconds!
- De Hyytekk en 08-02-19
De: Paul Hellman
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The Power of Nice
- How to Conquer the Business World with Kindness
- De: Linda Kaplan Thaler, Robin Koval
- Narrado por: Linda Kaplan Thaler, Robin Koval
- Duración: 2 h y 58 m
- Versión completa
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General4 out of 5 stars 208
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Narración:4.5 out of 5 stars 143
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Historia4.5 out of 5 stars 140
Linda Kaplan Thaler and Robin Koval have moved to the top of the advertising industry by following a simple but powerful philosophy: it pays to be nice. While so many companies encourage a dog-eat-dog mentality, The Kaplan Thaler Group has succeeded through chocolate and flowers.
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2 out of 5 stars
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For selected audiences
- De Coach Brock en 10-15-07
De: Linda Kaplan Thaler, y otros
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