I'm a lawyer and mediator. I represent businesses in disputes with their insurers and in other complex litigation. I also assist machinery companies and manufacturers (primarily international) with equipment sales, non-disclosure agreements, and business issues. I also mediate commercial disputes.
This is a great book on principled negotiation. As a lawyer and mediator, the concepts in this book were not new to me, but the book puts things together in a very organized and easily understood package. I will certainly be recommending it to some of my clients.
If there is one thing that detracts from the book, it is that many of the examples remain dated. I am afraid that, to a younger listener, the book might seem somewhat obsolete. Of course, that is not true at all -- the concepts and principles, which are actually rather new in the grand scheme of things -- remain very valid.
Perhaps this would not have jumped out to me except for the fact that the authors make the point at the beginning that this is a revised and updated edition of a classic. Revised, maybe. Updated? Not so much.
Still, the book contains many timeless and valuable lessons.
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I'm not even quite sure how I picked this book to spend my credit on but I'm so glad it turned out to be an awesome find! It gives you the medical reasons why our body language can say more than the words that we say -plus examples that happened through out his career while he was an FBI agent . While listening to this book I became a people watcher and have observed some of the examples he talks about in the book so now I can't help feeling like this book has given me tools to decode what people are saying without saying it. Delivers its promise! Great use of credit.